Frequently Asked Questions

What are your hours?

Mon 10:00am -  8:00pm (Mission)
Tue 10:00am -  8:00pm         (SOMA)
Wed 10:00am - 10:00pm (Mission)
Thu 10:00am -  8:00pm         (SOMA)
Fri 10:00am - 10:00pm (Mission)
Sat 12:00pm -  7:00pm (Mission)
Sun 12:00pm -  7:00pm (Mission)

Where do you work?
Click on the Menu bar / Locations drop down above for maps…

Mission • My studio450 S Van Ness Ave #5 (between 15th and 16th), San Francisco, CA 94103
SOMA • Studio Gracia: 19 Heron St (near 8th and Harrison), San Francisco, CA 94103
Your living room? • Yes, I’m willing to come to you if there is room in my schedule for an additional $20/hr in San Francisco or $25/hr in the East Bay.

What is your cancellation policy?
I have a 24 hour cancellation policy. If you let me know you can’t make it in 24 hours or more in advance, you will not be charged. However, if you give less than 24 hours notice, your credit card will be charged for 50% of the service. If you’re using a coupon and don’t give 24 hours notice, your coupon will be marked as redeemed.

What if my coupon is expired?
My specials do expire, but if you can’t make it in before the expiration date, you’re welcome to use the value of your coupon towards any of my regularly priced services. Just make your appointment, and let me know in the ‘notes’ section.